PRIVACY POLICY

CatSchool Inc.
Last updated: July 4th, 2025

CatSchool Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and maintaining the trust of our community. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.catschool.co] (the “Site”), purchase our products, or use our services, including courses, memberships, and digital tools.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect both personal information and non-personal information depending on your interaction with us.

Personal Information

Includes information that can identify you directly or indirectly:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party processors)

  • Account login details (if you create an account)

  • User-generated content (e.g., photos or videos tagged with Cat School)

Non-Personal Information

Includes data collected through technology that cannot be used to identify you:

  • Browser type and version

  • IP address

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on the Site

  • Referring URL

We may use cookies, web beacons, log files, and similar technologies to collect this information.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Fulfill and manage your orders

  • Provide access to courses, memberships, and content

  • Send transactional or promotional emails (you may opt out)

  • Respond to inquiries or customer support requests

  • Improve our website, services, and user experience

  • Analyze usage patterns and marketing effectiveness

  • Detect and prevent fraud or unauthorized access

  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. We may share your information with:

  • Service providers and vendors who help us operate the Site (e.g., Shopify, Kajabi, Stripe, PayPal, Google Analytics, email marketing platforms)

  • Law enforcement or regulators when required to comply with legal obligations

  • Successors or affiliates in the event of a merger, acquisition, or business transfer

All third parties are obligated to protect your information under applicable laws and contractual agreements.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You may control cookie preferences via your browser settings.

Note: Disabling cookies may impact your access to some features of the Site.

5. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services (e.g., YouTube, Amazon, Instagram). We are not responsible for the content, privacy practices, or data handling of those platforms. Please review their privacy policies separately.

6. EMAIL COMMUNICATIONS

We may send you updates, promotions, and tips related to cat training or our products. You can unsubscribe at any time by clicking the link at the bottom of our emails or contacting us directly.

Transactional emails (e.g., purchase confirmations, password resets) are necessary and cannot be opted out of.

7. CHILDREN'S PRIVACY

CatSchool Inc. does not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will promptly delete it.

8. DATA STORAGE & RETENTION

Your data is securely stored in cloud-based platforms and databases used by CatSchool Inc. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

Inactive accounts and customer data are deleted or anonymized after 7 years, unless we are legally required to retain it longer.

9. SECURITY MEASURES

We take data protection seriously and implement appropriate physical, technical, and administrative safeguards to secure your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. INTERNATIONAL USERS

If you are accessing the Site from outside Canada, your information may be transferred to and processed in Canada and other countries. By using the Site, you consent to this transfer, storage, and processing.

11. YOUR RIGHTS

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Withdraw consent

  • Request deletion (subject to legal retention obligations)

  • Lodge a complaint with a privacy regulator

To exercise your rights, email us at: hello@catschool.co

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after such updates constitutes your acceptance of the new policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

📧 hello@catschool.co
 🌐 https://www.catschool.co